Go to Production

Before moving to Production, make sure your integration is operationally ready for real customer traffic.

Production integrations must be able to handle asynchronous provisioning, lifecycle updates, retries, failures, and webhook-driven state changes reliably.

Production Readiness Checklist

Before requesting Production access, validate the following areas.

API Integration

Authentication is implemented correctly
API versioning is handled explicitly
Correlation-Id is sent on all requests
Idempotency-Key is used on supported write operations
Retry handling is implemented safely, respecting rate limits

Webhooks

Webhooks are required for production integrations. See the Webhooks reference for the full setup, signature verification, and retry behaviour.

Your integration should:

Expose a public HTTPS webhook endpoint
Handle asynchronous lifecycle events
Process duplicate webhook deliveries safely
Acknowledge webhook requests quickly
Persist webhook payloads for troubleshooting

Critical events include:

Order lifecycle — reflect order outcome in your system

order.completed
order.failed
order.canceled
order.on_hold

SIM/eSIM provisioning — drive the end-user activation flow

subscription.sim_profile.ready_for_installation
subscription.sim_profile.installed
subscription.sim_profile.deleted

Subscription lifecycle — keep your view of the customer's service state in sync

subscription.active
subscription.grace
subscription.deactivated
subscription.canceled

Balance & product state — surface usage limits and service disruptions to end users

balance.threshold.exceeded
product.depleted
product.throttling.applied
product.throttling.lifted
product.terminated

Billing — if your integration performs financial reconciliation

invoice.open
invoice.paid
credit_note.issued

Porting — if your integration offers number portability, treat the full set of porting events as critical. Each state transition reflects a decision point from the donor operator or the customer that your integration must track.

porting.draft
porting.pending
porting.agreed
porting.scheduled
porting.processing
porting.completed
porting.rejected
porting.cancelation_requested
porting.canceled
porting.reschedule_requested